Shipping policy

SHIPPING POLICY – OPTISHADE

Last updated: 8 October 2026

WHERE WE SHIP

We deliver to Belgium, the Netherlands, Luxembourg and France. We do not currently ship to other countries.

SHIPPING COSTS

Shipping is always free, for every order and to each of these countries. There are no extra charges, customs duties or import taxes: all our shipments stay within the European Union.

DELIVERY TIME

Tint panels
Every kit is cut to order, to fit your car. Delivery therefore takes about 10 to 14 days after your order. If you enter your car manually, or order for a van, light commercial vehicle or pick-up, we first confirm the cutting pattern by email. The delivery time then starts from your approval.

Sample kit and spare tape strips
We ship these ourselves from Belgium. You will usually receive them within a few working days.

Ordering panels together with a sample kit or tape strips? They will arrive in separate parcels, at no extra cost.

HOW WE DELIVER

Your parcel is delivered to your door by courier, at the address you entered with your order. On the day of shipping you receive a tracking code by email so you can follow your parcel.

Please check your delivery address carefully when ordering. Spotted a mistake? Send us a message as soon as possible at info@optishade.be. As long as your parcel has not been shipped, we will change the address free of charge.

DELAYS

If your order has not been shipped 14 days after you placed it (or after you approved the cutting pattern), we will let you know. If we do not deliver within 30 days of your order, you may cancel the contract and we will refund the full amount.

DAMAGE ON DELIVERY

Check your parcel immediately on receipt. Report visible transport damage, a missing panel or a wrong kit within 48 hours of receipt at info@optishade.be, with your order number and photos. We will then send a new kit or a replacement panel free of charge. More information can be found in our returns policy.

The risk of loss or damage passes to you when you receive the parcel.

QUESTIONS

Have a question about your delivery? Email info@optishade.be with your order number. We reply within 5 working days.

OptiShade · sole proprietorship · Ommegangstraat 40, 9420 Erpe-Mere, Belgium · Company number 0543.860.291